Real Estate Virtual Assistant

Let’s face it, shuffling paperwork, scheduling inspections and tracking down addendums is not something most real estate agents like to do. The good news is, you don’t have to! Real estate Virtual Assistants can manage your transaction, giving you more time to concentrate on dollar productive activities…listing, selling and negotiating.

It has been awhile since I wrote about transaction management and figured it is time to give you an updated list of the basic services myREassistant.com provides when coordinating your closing (we are not limited to these, however):

• Brand our communication and software to your business.
• Review contract and addendums for accuracy & completion.
• Provide copy of contract and addendums to your office, clients, lender, settlement agent and co-op agent.

• Personalized contact with all parties introducing our services.
• Weekly follow-up with all parties and especially with YOU, keeping everyone informed!
• Arrange for appraiser’s access to the property and follow-up with the lender to obtain a copy of the appraisal.
• Ensure all deadlines are met.
• Follow up on required disclosures.
• Scheduling of all required inspections.
• If your client is responsible for providing the termite report, coordinating the termite inspection with all parties and following up to insure the clear letter is sent to the settlement agent. If the other party is responsible for providing the termite report, follow up with the co-op agent to make sure the inspection is done and the clear report is sent to the settlement agent.
• Verify loan pre-approval with lender.
• Maintain a communication and correspondence log.
• Contact lender regularly for updates on buyers financing.
• Be available by phone, e-mail and fax to all parties during business hours.
• Follow up on completion of work orders and inspections.
• Assist in obtaining insurance information, power of attorney, wiring information, etc. in preparation for a timely closing.
• Pre-closing reminder to the buyer/seller including utility transfer information, walk-thru time and date, notification to bring certified funds to closing, reminder to bring keys, garage door remotes, repair receipts, security system codes, time and place of closing, etc.
• Schedule walk-thru with all parties.
• Arrange for HUD to be faxed to agent prior to closing, review for accuracy if there is time.
• Coordinate closing details.
• Verify funding and recording with settlement agent and inform all parties.
• Be available to your client to guide them through the closing process and answer their questions.

Our use of Settlement Room web-based technology allows you and your clients to view the status of your transaction 24 hours a day. We work with your preferred vendors and provide regular e-mail updates. We don’t not have to use Settlement Room. If you have another program you would like us to work in, we are happy to do so.

As your real estate virtual assistants, our goal is to provide seamless service to your clients. We want them to think we are sitting at a desk in your office taking care of the deteils for their closing.

One of my favorite stories about transaction management is when we were manageing a closing for an agent in WA state. The buyer asked us to join her for a celebratory glass of wine after closing. This is something we would have loved to do, but being located in VA made this rather difficult. The buyer had no idea we were thousands of miles away. All she know is we were there every step of the way to ensure her closing happened on time and to guide her through the process.

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